This summer, ECI REC released a video on how to check circuit breakers, featuring Manager of Member Service Adam Albertsen. We’d like to thank all our members who provided such great feedback on the video! These members were entered for a chance to win one of four $25 bill credits.

Winners

CALLY GIPPER, FAIRBANK

“Thank you for the video. It is very helpful, and I am glad I am able to watch the video when the time comes to be able to determine if the issue is on my end or not in the event of a power outage.”

LORETTA VOGT, BLAIRSTOWN
“The circuit breaker video by Adam was very helpful. Thank you. I took notes to keep in my file.”

KATHY FLAUCHER, INDEPENDENCE
“The video was very informative and easy to follow. The information regarding the meter and breaker on the pole was new to me and will be another option to help troubleshoot during an outage.”

MONICA BENGSTON, FAIRBANK
“Thank you for the video. It was not too long and was very easy to understand. Hope you can leave it on your site for quick reference in case we ever need to use it.”

These members received their $25 credit on their bill for July, which arrived in August. The credit was labeled “Survey Winner.” Congratulations to Cally, Loretta, Kathy, and Monica!

Feedback from Other Members

BRENDA VANDE VOORDE, AURORA
“I want to thank you, and Adam, for the informative video on how to check your circuit breakers in an outage. While I was aware of the location and how to check my circuit breaker in the basement, I forgot the circuit breaker at the pole! Thankfully, I don’t have any issues right now, but it was a great refresher. Thank you to all our electric power workers (including office staff!) who work very hard to deliver clean electric power to your members. Stay safe and God bless!”

LARRY CHESMORE, ROWLEY
“Thank you for the video. It could save you a trip and get our power on sooner in case of a power outage! It was very informative.”

LAURIE LAMPIA, CENTER POINT
“I enjoyed the video! What I learned by watching it is that you need to flip the breaker to ‘off’ prior to flipping back to ‘on.’ I didn’t know that. Usually, my husband deals with those issues, but if he isn’t home when an event occurs, I feel a bit better that I can address it myself. Thanks.”