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  • Click here to view the latest Power Notes bill insert.
  • Click here to view the current Heartland Link newsletter.
  • ** Effective March 1, 2023 ECI REC will implement a rate increase click to learn more. **
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    • Save Energy & Money
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        • Support Iowa Renewables
      • Smart Technologies
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      • Heating & Cooling
        • Electric Heat Calculator
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  • Outages & Safety
    • Outages
      • If an Outage Occurs
      • ECI REC Outage Map
      • IAEC Outage Map
      • Outage Center
    • Safety
      • Call Before You Dig-811
      • Damaged Electric Facilities
      • Grain Bin Safety
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      • Safety Videos
      • Safety & Outage Tips
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    • Grassroots Advocacy
      • ACRE/FORE
      • Legislation Update
    • Cooperative Difference
      • Guiding Principles
      • Democratic Governance
      • The Non-Profit Advantage
      • Co-op Membership
      • About Touchstone Energy®
      • Member Survey
      • Annual Meeting of Members
    • About Your Cooperative
      • About ECI REC
      • Service Territory Map
      • Management Team/Directory
      • Your Board of Directors
      • Where's the Power Come From
      • Statement of Nondiscrimination
      • Careers

SmartHub Member Account Portal

Pay by bank account credit or debit card using ECI REC's online payment portal powered by SmartHub—it's fast, it's safe, and it's free! Users of SmartHub also have access to account usage history and can sign up for notifications, paperless billing, and more via any computer or smartphone.

Downloaded the free mobile from iTunes or the Android app store, so you can access your account 24/7.

Credit or debit card payments need to be made online or processed through the toll-free automated pay-by-phone system at 888-223-2048.

1. New users will have to register to have online access to their account information - get started by visiting our online payment portal, SmartHub.

2. Register by clicking on the link next to New User? labeled “Sign up to access our Self Service site." This will take you to the “New User Registration” screen where you will need to fill in your:

  • account number (printed on your bill)

  • last name or business name on the account

  • either the last four digits of your Social Security number or your federal tax ID

  • e-mail address to be used as your login name, as well as to send notifications to if you choose

Here is more information on how the SmartHub member portal allows you access to your account information 24/7.

Accessing SmartHub with your computer.
Videos View, Print or Download
Pay Your Bill Sign Up for SmartHub
Manage Payment Methods Pay Your Bill
  Manage Payment Methods
  View Billing/Payment History
  Manage Auto-Payments
Accessing SmartHub using your Android device.
Videos View, Print or Download
Install SmartHub Install SmartHub
Pay Your Bill  
Manage Payment Methods Manage Payment Methods
Review Usage Data View Billing/Payment History
  Review Usage Data
  Manage Auto-Payments
Accessing SmartHub when using your iOS/Apple device. 
Videos View, Print or Download
Install SmartHub Install SmartHub
Pay Your Bill Pay Your Bill
Manage Payment Methods Manage Payment Methods
Review Usage Data View Billing/Payment History
  Review Usage Data
  Manage Auto-Payments
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2400 Bing Miller Lane

PO Box 248

Urbana, IA 52345

Toll Free: 877-850-4343

Fax 319-443-4359

Email: ecirec@ecirec.coop

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©2023 East-Central Iowa Rural Electric Cooperative. All Rights Reserved.

  • Home
  • Account Services
    • Account Management
      • Start Stop Transfer Upgrade
      • Login/Register Your Account
      • View My Usage
      • Mobile App
      • Payment Options
      • About Your Bill
        • Bill Sample
        • Terms on Your Bill
      • Rates
      • Avoid Late Fees & Disconnects
      • Service Calls & Charges
      • Avoid Peak Hours
    • Member Services
      • Member Programs
        • Notify Landlord Before Disconnect
        • Support Iowa Renewable Energy
        • Helping Hand Reminder
        • RECare Program
      • Outdoor/Security Lighting
      • Member Information Update Request
      • Energy Assistance (LIHEAP)
      • Tree Trimming
      • Patronage Dividends
      • How Electricity Reaches You
      • Co-op Connections Program
      • Keep Your Bill Affordable
      • Terms & Conditions (Tariff)
  • Manage Energy
    • Save Energy & Money
      • Rebate Forms
      • Residential Heat Rate
      • Appliance Recycling
      • Electric Vehicles
      • Residential Incentives
      • Agricultural Incentives
      • Commercial Incentives
    • Smart Electrification
      • Renewables
        • On-Site Generation Facilities
        • Support Iowa Renewables
      • Smart Technologies
        • AMI & Smart Meters
        • View My Usage
      • Beneficial Electrification
    • Electric Efficiency Assets
      • Heating & Cooling
        • Electric Heat Calculator
      • Water Heaters
      • Lighting
      • Together We Save
      • Quick DIY Energy-Efficient Tips
      • Energy Calculators & Resources
      • ECI REC's Commitment to Energy Efficiency
  • Outages & Safety
    • Outages
      • If an Outage Occurs
      • ECI REC Outage Map
      • IAEC Outage Map
      • Outage Center
    • Safety
      • Call Before You Dig-811
      • Damaged Electric Facilities
      • Grain Bin Safety
      • Backup Generator
      • Safety Videos
      • Safety & Outage Tips
  • Community & News
    • Youth/Community Program
      • Scholarships
      • Youth Tour - Washington, D.C.
      • Safety Education
      • Community Reinvestment Fund
      • Revolving Loan Fund
    • News & Resources
      • Member Newsletter
      • eNewsletters
      • Bill Inserts
      • Literature, Brochures, and Guides
      • Iowa Electric Cooperative Living
      • News & Media Inquires
      • Library
  • The Cooperative
    • Grassroots Advocacy
      • ACRE/FORE
      • Legislation Update
    • Cooperative Difference
      • Guiding Principles
      • Democratic Governance
      • The Non-Profit Advantage
      • Co-op Membership
      • About Touchstone Energy®
      • Member Survey
      • Annual Meeting of Members
    • About Your Cooperative
      • About ECI REC
      • Service Territory Map
      • Management Team/Directory
      • Your Board of Directors
      • Where's the Power Come From
      • Statement of Nondiscrimination
      • Careers