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  • ** Effective March 1, 2023 ECI REC will implement a rate increase click to learn more. **
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Damaged Electric Facilities

If you inadvertently damage or notice that damage has occurred to the Cooperative's electric facilities, it is the member-consumer's responsibility to give prompt notice to ECI REC by calling 877-850-4343.

Follow these tips for safety:

  • Call Iowa One Call before you dig to prevent damage to your lines.

  • Keep people away from downed power lines; they could still be energized!

Who is responsible for repairs?

Damage to the Cooperative's equipment or any interruptions to electric service resulting from a problem in ECI REC lines up to the meter will be corrected as quickly as possible by the Cooperative's personnel and at our expense.

All wiring and equipment after point-of-delivery and on the load side of the meter, belongs to the member-consumer and maintenance is your responsibility. Member-consumers should call independent electricians to make any necessary repairs or improvements to their wiring.

rci equipment
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2400 Bing Miller Lane

PO Box 248

Urbana, IA 52345

Toll Free: 877-850-4343

Fax 319-443-4359

Email: ecirec@ecirec.coop

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©2023 East-Central Iowa Rural Electric Cooperative. All Rights Reserved.

  • Home
  • Account Services
    • Account Management
      • Start Stop Transfer Upgrade
      • Login/Register Your Account
      • View My Usage
      • Mobile App
      • Payment Options
      • About Your Bill
        • Bill Sample
        • Terms on Your Bill
      • Rates
      • Avoid Late Fees & Disconnects
      • Service Calls & Charges
      • Avoid Peak Hours
    • Member Services
      • Member Programs
        • Notify Landlord Before Disconnect
        • Support Iowa Renewable Energy
        • Helping Hand Reminder
        • RECare Program
      • Outdoor/Security Lighting
      • Member Information Update Request
      • Energy Assistance (LIHEAP)
      • Tree Trimming
      • Patronage Dividends
      • How Electricity Reaches You
      • Co-op Connections Program
      • Keep Your Bill Affordable
      • Terms & Conditions (Tariff)
  • Manage Energy
    • Save Energy & Money
      • Rebate Forms
      • Residential Heat Rate
      • Appliance Recycling
      • Electric Vehicles
      • Residential Incentives
      • Agricultural Incentives
      • Commercial Incentives
    • Smart Electrification
      • Renewables
        • On-Site Generation Facilities
        • Support Iowa Renewables
      • Smart Technologies
        • AMI & Smart Meters
        • View My Usage
      • Beneficial Electrification
    • Electric Efficiency Assets
      • Heating & Cooling
        • Electric Heat Calculator
      • Water Heaters
      • Lighting
      • Together We Save
      • Quick DIY Energy-Efficient Tips
      • Energy Calculators & Resources
      • ECI REC's Commitment to Energy Efficiency
  • Outages & Safety
    • Outages
      • If an Outage Occurs
      • ECI REC Outage Map
      • IAEC Outage Map
      • Outage Center
    • Safety
      • Call Before You Dig-811
      • Damaged Electric Facilities
      • Grain Bin Safety
      • Backup Generator
      • Safety Videos
      • Safety & Outage Tips
  • Community & News
    • Youth/Community Program
      • Scholarships
      • Youth Tour - Washington, D.C.
      • Safety Education
      • Community Reinvestment Fund
      • Revolving Loan Fund
    • News & Resources
      • Member Newsletter
      • eNewsletters
      • Bill Inserts
      • Literature, Brochures, and Guides
      • Iowa Electric Cooperative Living
      • News & Media Inquires
      • Library
  • The Cooperative
    • Grassroots Advocacy
      • ACRE/FORE
      • Legislation Update
    • Cooperative Difference
      • Guiding Principles
      • Democratic Governance
      • The Non-Profit Advantage
      • Co-op Membership
      • About Touchstone Energy®
      • Member Survey
      • Annual Meeting of Members
    • About Your Cooperative
      • About ECI REC
      • Service Territory Map
      • Management Team/Directory
      • Your Board of Directors
      • Where's the Power Come From
      • Statement of Nondiscrimination
      • Careers