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Keep Your Bill Affordable

Budget Billing

Sometimes knowing what your monthly expenses are going to be is a big step toward meeting your monthly financial obligations. If you have an ECI REC usage history of less than 3,000 kWh, the Cooperative offers member-consumers a budget billing option to level monthly electricity payments. We calculate your monthly payment based on your 12-month usage history or the usage history of the past occupants of your residence.

ECI REC reviews your account periodically to ensure that payments are on track with actual usage so that you do not face a large debit or credit at the end of the year. Member-consumers will pay for the electricity used. Your bill will always indicate your current charges during the month in addition to your budget amount.

You can enroll one of three ways:

  1. Complete the Budget Billing form and mail it to the Urbana office.

  2. Call our toll-free number: 877-850-4343.

  3. Visit our headquarters building in Urbana.

Your account must be paid in full before you are able to enroll or cancel your participation.

Be Energy Wise

Making energy-efficient choices can have a big impact on your electric bill. ECI REC's energy-wise programs help our member-consumers use less electricity.

From changing out light bulbs to installing a new heating and cooling system, there are many ways to make your home more energy efficient. Explore the pages in this section to find the options that work for you!

  • Quick Tips - Easy and affordable!

  • Energy Calculator & Resources - ECI REC's online calculators and other available resources.

  • Heating and Cooling - An overview of options for your new system.

  • Lighting

  • Water Heaters

Low-Income Home Energy Assistance Program

The Low-Income Home Energy Assistance Program (LIHEAP) helps pay the winter heating bills of low-income and elderly people. This assistance is based on household income, household size, type of fuel, and type of housing.

To find out if you are eligible you can go to the Iowa Department of Human Rights website or write to:

LIHEAP - Iowa Department of Human Rights
Capitol Complex
Des Moines, IA 50319

Where to apply and a complete list of community Action Agencies is also located on the IDHR website, where you look up these locations by county.

ECI REC's tariff contains detailed information about LIHEAP.

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2400 Bing Miller Lane

PO Box 248

Urbana, IA 52345

Toll Free: 877-850-4343

Fax 319-443-4359

Email: ecirec@ecirec.coop

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©2025 East-Central Iowa Rural Electric Cooperative. All Rights Reserved.

  • Account Services
    • Account Management
      • Manage Your Online Account
      • Payment Options
      • About Your Bill
        • Bill Sample
        • Terms on Your Bill
        • Rates
        • Avoid Late Fees & Disconnects
      • Service Calls & Charges
      • Start Stop Transfer Upgrade
      • Patronage Dividends
      • Avoid Peak Hours
    • Member Services
      • Member Programs
        • Co-op Connections Program
        • Helping Hand Reminder
        • Notify Landlord Before Disconnect
        • Power Boost Gift Certificate
        • RECare Program
        • Support Iowa Renewable Energy
      • Outdoor Lighting
      • Member Information Update Request
      • Keep Your Bill Affordable
      • Energy Assistance (LIHEAP)
      • Terms & Conditions (Tariff)
      • Tree Trimming
      • How Electricity Reaches You
  • Manage Energy
    • Save Energy & Money
      • Rebate Forms
      • Residential Heat Rate
      • Electric Vehicles
    • Smart Electrification
      • Renewable Options
        • On-Site Generation Facilities
        • Support Iowa Renewables
      • Smart Technologies
        • AMI & Smart Meters
        • View My Usage
      • Beneficial Electrification
    • Electric Efficiency Resources
      • Heating & Cooling
      • Water Heaters
      • Lighting
      • Use Energy Wisely TSE Site
      • Quick DIY Energy-Efficient Tips
      • Energy Calculators & Resources
      • ECI REC's Commitment to Energy Efficiency
  • Outages & Safety
    • Outages
      • Outage Center
      • If an Outage Occurs
      • ECI REC Outage Map
      • Iowa Electric Co-ops Outage Map
    • Safety
      • Call Before You Dig-811
      • Damaged Electric Facilities
      • Backup Generator
      • Grain Bin Safety
      • Electric Safety Resources
        • Electric Safety & Outage Tips
        • Safety Videos
  • Community & News
    • Youth/Community Program
      • Scholarships
      • Iowa Youth Tour - Washington, D.C.
      • Iowa Youth Leadership Academy
      • Safety Education
      • Community Reinvestment Fund
      • Revolving Loan Fund
    • News & Resources
      • Newsletters
        • Member Newsletter
        • eNewsletters
        • Iowa Electric Cooperative Living
      • Bill Inserts - Power Notes
      • Literature, Brochures, and Guides
      • News & Media Inquires
      • Resources and Assets Library
  • The Cooperative
    • Legislative Hub
      • Iowa Grassroots Networks
      • National Grassroots Networks
    • Cooperative Difference
      • Co-op Advantage
        • The Non-Profit Advantage
        • Democratic Governance
        • Co-op Membership
        • Guiding Principles
      • Annual Meeting of Members
      • Member Survey
    • About Your Cooperative
      • About ECI REC
      • Service Territory Map
      • Your Board of Directors
      • Management Team Directory
      • Touchstone Energy® Co-ops
      • Where's the Power Come From
      • Statement of Nondiscrimination
      • Careers