ECI REC is in the process of making and rolling out a new suite of online tools that will make it easier for members to pay bills, review account details, update information, and learn how to save energy. Some of these new tools are already up and running; others will be rolled out in the coming months.
One improvement that is now operational is a new, intuitive pay-by-phone system with a new number: 888-223-2048. When you call to make a payment, no account number is needed—just tell the system the phone number tied to your account. You can still pay 24/7, and you can also check your account balance.
Online bill payment
The software platform that powers our online payment system has also been upgraded. If you previously used an EZ2Pay account, use the same information to log into the new site. If you are a new user, you’ll need to register with us by clicking the “Sign up to access our Self Service site” link. Once on our registration page, you need to fill in your account number (printed on your bill), the last name or business name on the account, and either the last four digits of your Social Security number or your federal tax ID. You will also need to provide an e-mail address to be used as your login name, as well as to send notifications to if you choose.
In addition to online bill payment and paying by phone, ECI REC offers four other payment options to our member-consumers. All are safe, reliable, and have no additional fees. If you wish to pay by card (credit or debit) payments will need to be made online or processed through our toll-free pay-by-phone system at 888-223-2048. No account number is needed—just tell the system the phone number tied to your account.
Electronic Direct Payment (Bank Account or Credit Card) - You can make your payment automatically each month by electronic direct payment.
24-Hour Drive-Up Depository Box - ECI REC has three 24-hour drive-up depositories.
Mail - Payment envelopes are included with your monthly billing statement.
Pay-In-Person - Payments may be made at the Urbana headquarters during regular business hours: 8:00 a.m. - 4:30 p.m.