Is your electric bill often late due to illness or forgetfulness? Consider enrolling in East-Central Iowa REC's Helping Hand Reminder program.

How does the Helping Hand Reminder program work?

When a member-consumer who is enrolled in the program has an account that becomes delinquent, ECI REC will notify their designated contact person. The contact person is under no obligation to pay the delinquent bill—just reminds the member who missed a payment.

Helping Hand Reminder is a free program offered by ECI REC. Enroll by filling out the online Helping Hand Reminder Authorization form below.

You may also enroll via mail using the printable form. Complete the form and mail to 2400 Bing Miller Lane, Urbana, Iowa 52345.

Members can withdraw from the program at any time by contacting an ECI REC consumer services representative at 877-850-4343.

[Helping Hand Reminder Authorization]