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Explore More

  • Avoiding Late Fees & Disconnects
  • Bill Inserts
  • Facility Charges & Fees
  • Keep Your Bill Affordable
    • Budget Billing
    • Low-Income Home Energy Assistance Program
    • Energy Wise
  • Member Information Update Request
    • Contact Us
  • Member Programs
    • ACRE/FORE
    • Helping Hand Reminder
    • Notify Owner Before Disconnect Program
    • Power Boost Gift Certificate
    • Support Iowa Renewables
    • RECare
  • Six Ways to Pay
    • Electronic Direct Payment
    • 24-Hour Drop Boxes
    • 24-Hour Pay-By-Phone
    • Pay-In-Person
    • Pay Online
    • U.S. Mail
  • Understand Your Bill
    • Bill Sample
    • Terms on Your Bill
    • Your Electric Rates

Helping Hand Reminder


Is your electric bill often late due to illness or forgetfulness? Consider enrolling in East-Central Iowa REC's Helping Hand Reminder program.

How does the Helping Hand Reminder program work?

When a member-consumer who is enrolled in the program has an account that becomes delinquent, ECI REC will notify their designated contact person. The contact person is under no obligation to pay the delinquent bill—just reminds the member who missed payment.

Helping Hand Reminder is a free program offered by ECI REC. Enroll by filling out the online Helping Hand Reminder Authorization form below.

You may also enroll via mail using the printable form. Complete the form and mail to 2400 Bing Miller Lane, Urbana, Iowa 52345.

Members can withdraw from the program at any time by contacting an ECI REC customer service representative at 877-850-4343.

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2400 Bing Miller Lane | PO Box 248 | Urbana, IA 52345 | Toll Free: 877-850-4343 | Email: ecirec@ecirec.coop | Fax 319-443-4359
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